Can I see which teammates are currently on a call?

Updated 2 years ago ​by Eelco Wiersma

There are two ways to see this.

View status of your colleagues in the voice widget

Here you'll be able to see who's currently on a call, who's online/offline and see if call forwarding has been enabled.

  • Click on the telephone icon in the top right of your screen to open the voice widget.
  • Click on the agents tab to open the overview.

See who's calling in the live calls overview

In the live call overview you'll have realtime insights in all active phone calls.

  • Choose Insights in the main navigation.
  • Click on live gesprekken.
Live calls is available in our Professional plan.